Experience-as-a-Service

A turnkey way to begin experimenting.

Outstanding expertise, enterprise technology and one managed service — so you can start testing, personalising and optimising without building the capability in-house first.

A fast, cost-effective route into experimentation for luxury brands. You bring the ambition; we bring the skills, the technology and the programme to move you forward.

Why Experience-as-a-Service

Experimentation moves luxury forward. Beginning it is the hard part.

In luxury retail and hospitality, experimentation, optimisation and personalisation are proven to elevate the digital experience — and to support real revenue growth.

But the way in is rarely simple. The technology, the specialist talent and the operational discipline it demands can become a barrier long before the first test ever goes live.

Experience-as-a-Service removes that barrier. Outstanding expertise, enterprise technology and a fully managed programme — brought together and run for you. You bring the ambition; the rest is ours.

What you’re buying

Expertise, delivered turnkey.

/1

Outstanding
expertise.

Our specialists design and run your programme — the same craft we bring to every Percorso engagement, focused entirely on your growth.

/2

Enterprise
technology.

Best-in-breed experimentation and testing technology, selected and managed by us. We choose the right tool for each engagement, so you are never locked to a single vendor.

/3

One managed
service.

Strategy, design, build, analysis and optimisation — handled end to end. One team, one programme, one point of contact.

How it works

One managed programme, end to end.

We stand up your experimentation practice and run it for you — from the first opportunity to continuous optimisation — so your team stays focused on the brand while we handle the discipline. A single managed service that brings outstanding expertise and enterprise technology together, and delivers them for you.

  • 01Opportunity discovery
  • 02Experience & test design
  • 03Experimentation
  • 04Insight & measurement
  • 05Continuous optimisation
Arrange an introductory call

The technology

Enterprise tooling, chosen for the task.

We run your programme on best-in-breed experimentation and testing technology — enterprise-grade platforms we continuously assess against functionality, integration, insight and roadmap. We select and manage the right tool for each engagement, and reserve the right to evolve it as your needs grow. You gain the capability without the licence cost, the procurement or the lock-in.

Experimentation
Personalisation
Analytics & insight

Pricing

Tailored to your scale.

Pricing is based on your monthly unique users and shared in our first conversation — so what you invest reflects your size and ambition. One managed monthly service, with no platform licences to procure and no hidden costs.

The first step

Let’s scope it together.

Tell us where you’d like to begin. We’ll map the opportunity, share pricing for your scale, and show how quickly experimentation can start to deliver.

Arrange an introductory call